Fiber Optic Network Maintenance: Technician001
While fiber optics are hailed for their blazing speeds and reliability, they’re not immune to wear, tear, or the occasional “oops” moment. The key to avoiding headaches? Proactive maintenance. Let’s break down how to keep your fiber network running smoothly. Why Fiber Maintenance Matters Think of your fiber network like a sports car: it’s fast, sleek, and […]
DIY Internet Troubleshooting: What to Do When Your Connection Fails
A sudden internet outage can be frustrating, especially when you’re in the middle of work, gaming, or streaming your favorite show. Before picking up the phone to call your Internet Service Provider (ISP), there are several simple troubleshooting steps you can perform on your own. These steps can save time and often resolve minor connectivity […]
What is a DNS and Why Should You Care?
Imagine you’re trying to call your favorite pizza joint, but instead of remembering their name, you’re forced to memorize their 10-digit phone number. Sounds like a nightmare, right? Well, that’s what the internet would feel like without DNS! DNS, or Domain Name System, is like the internet’s very own phonebook. It takes those nice, easy-to-remember […]
The Role of Savanna Fibre Internet in Supporting SMEs in Uganda
Expanding Market Reach Traditionally, small businesses in Uganda relied on word-of-mouth and local markets to reach customers. The internet has broken these barriers, enabling businesses to: With an internet connection, a small crafts seller in Kampala can connect with customers in Gulu or even overseas, expanding opportunities for growth. Cost-Effective Marketing The internet offers affordable […]
Streamlining the Installation Process for Savanna Fiber: The Practices for a Successful Setup
Switching to Savanna Fiber Internet is an exciting step toward faster, more reliable connectivity. Understanding the installation process can help ensure a smooth transition. Here’s a detailed guide on what to expect: 1. Pre-Installation Preparation 2. Scheduling the Installation 3. The Installation Process 4. Testing and Activation 5. Post-Installation Tips 6. Common Questions 7. Final […]
Troubleshooting guide for your WI-FI
This guide provides simple troubleshooting steps for common issues encountered with home fiber internet connected via an Xpon fiber router. Whether you’re experiencing slow speeds, connectivity issues, or router problems, these steps will help you diagnose and possibly fix the issue.Preliminary ChecksCheck the Physical Connections:Ensure that all cables connected to your Xpon router are secure […]
How to track your home internet on the savanna app
Check if Your ISP Offers an App Download the App Log In to the App Navigate to the Usage Section View Your Internet Usage
Customer Support and Satisfaction in Savanna Fibre: Evaluating ISP Performance in Resolving Issues
Customer support and satisfaction are crucial aspects of any ISP’s operations, and Savanna Fibre prioritizes these areas to ensure a positive experience for its users. Here’s an evaluation of Savanna Fibre’s performance in resolving issues and enhancing customer satisfaction: