Switching to Savanna Fiber Internet is an exciting step toward faster, more reliable connectivity. Understanding the installation process can help ensure a smooth transition. Here’s a detailed guide on what to expect:
1. Pre-Installation Preparation
- Initial Contact: Once you’ve decided to switch to Savanna Fiber Internet, you’ll need to contact the service provider to schedule an installation. During this initial contact, a representative will confirm your location’s eligibility and discuss service plans.
- Site Survey: In some cases, a technician may conduct a site survey before the installation date to assess your property’s infrastructure, determine the best route for the fiber cables, and identify any potential challenges.
2. Scheduling the Installation
- Choosing a Convenient Time: The installation process usually requires access to your home or business, so you’ll need to choose a time when you or someone else can be present. The provider will offer a few time slots based on availability.
- Expected Duration: Installation typically takes a few hours, but the duration can vary depending on factors like property size, existing infrastructure, and specific setup requirements.
3. The Installation Process
- Laying the Fiber Cable: The first step is to bring the fiber-optic cable from the street to your property. This may involve running the cable underground or along existing utility poles, depending on the local infrastructure.
- Installing the Optical Network Terminal (ONT): The ONT is a small box that converts the fiber-optic signal into data that your devices can use. The technician will install the ONT inside your home, usually near where the fiber cable enters the building.
- Connecting to Your Network: Once the ONT is installed, the technician will connect it to your existing router or provide a new one if necessary. This step ensures that your devices can access the high-speed fiber internet.
4. Testing and Activation
- Signal Testing: After the physical installation is complete, the technician will test the fiber connection to ensure that it’s functioning correctly. This includes checking signal strength, speed, and overall stability.
- Service Activation: Once testing is successful, the technician will activate your service. You’ll receive instructions on how to access your network, set up Wi-Fi, and manage your account.
5. Post-Installation Tips
- Wi-Fi Optimization: To get the best performance from your new fiber internet, consider the placement of your router. Central locations typically provide better coverage, especially in larger homes.
- Device Compatibility: Ensure that your devices support the speeds offered by Savanna Fiber. Older devices may not fully utilize the high-speed connection.
- Customer Support: If you encounter any issues after installation, Savanna Fiber’s customer support team is available to assist with troubleshooting and optimization.
6. Common Questions
- Will there be any disruptions? While the installation process might involve minor disruptions, like drilling or cable routing, the technician will aim to minimize any inconvenience.
- What happens to my old service? If you’re switching from another provider, you’ll need to cancel your previous service. It’s advisable to wait until your new fiber connection is active before canceling to avoid any gaps in service.
7. Final Thoughts
Switching to Savanna Fiber Internet is a straightforward process that brings significant benefits in speed, reliability, and overall internet experience. By understanding what to expect, you can ensure a smooth and successful installation, setting the stage for enhanced connectivity at your home or business.